Frequently Asked Questions
1.- How do I book my next vacation?
You can book your next ticket to paradise right here on our own website! Just follow these easy steps:
Ø Select the property of your dreams from our property category.
Ø Choose the development that best fulfills your needs and click on the check-in and check-out dates.
Ø Click on the "Search" tab to explore all the available options.
Ø Click on "The Property Name" link, Complete the "Guest information" and hit "Continue" to make it all yours! Fill out the payment information
Ø Read and agree to our terms and conditions and Submit!
Ø Receive a "Confirmation" page with all your booking information
Ø Print your confirmation page and…voilà!
2.- Where do I get the key to my unit once I arrive to the property?
Every Hotel or Complex is different. In the majority of the case, you will need to go to the front desk of the hotel, present your confirmation page and your ID and an e-key will be automatically issued to you for a refundable fee. This e-key will be valid for the length of your stay.
We will send you an email with instructions 7 days to you prior to your arrival date with all the details on your checking-in procedures.
3.- How do I know I have completed my reservation and everything is all set?
Once you complete the booking online, we will send you a payment receipt directly from our office, via email. An Occupancy Agreement is required and will be emailed via Docusign along with the payment. This electronic Agreement requires to be completed and signed, once executed, a copy can be printed for your records. All instructions will be sent via email.
Once all these steps have been completed and the email is sent, you can consider yourself one step away from your lavishly paradise at the heart of SouthBeach. All you need is to print your confirmation page and that will be it!
4.- If I have questions or concerns about the booking process and/or my reservation?
Before, during or after your booking process you can contact us for questions and/or concerns. For your convenience, our contact information is below:
MIMI Vacation Rentals of Miami
Phone:(877) 992.6464 (MiMi)
Office: (305) 749.9130
Fax: (305) 749-9139\
Or simply email us at: email@example.com
A MIMI Vacation Rentals of Miami reservations representative will gladly assist you with your booking process and will be able to answer all your questions about your reservation, the property and the unit of your dreams!
5.- What if I have any problems or questions about the unit or the property, once I get there?
At MIMI Vacation Rentals of Miami we strive to provide our customers with an extraordinary vacation experience. 99.9% of the time there are no issues or problems with our units, as they are constantly checked for quality assurance, comfort and style. However, if, for some rare reason, you have a concern about the unit or the property, please give us a call immediately at (305) 749.9130
Our Director, Milena Lizarazo will personally address your concerns and will do her best to guarantee your complete satisfaction.
Do not wait any longer! Book your dream vacation now!